Select Page
Posted by Matt | Jun 8, 2023 | Policy Manual
Updated 06/08/2023 The company vehicle you have been entrusted to drive is: Expensive. ~$45,000 to purchase+ Commercial insurance+ Fuel+ Maintenance Representative of the Company A benefit to you Therefore, please take care of...
Read MorePosted by Matt | May 24, 2023 | Service Dept.
Key Performance Indicators (KPIs) objectively measure how a Service Technician is performing. The goals below are based on industry standards and are part of the Service Technician’s Annual Review. 1. Revenue Per Billable...
Read MorePosted by Matt | May 22, 2023 | Policy Manual
Effective April 20, 2021 The Company has established a retirement savings plan for our employees. Basic Details: Upon your enrollment, the company will contribute up to 2% of your annual income to a Savings Incentive Match...
Read MorePosted by Matt | May 22, 2023 | Policy Manual
Unfortunately, an HVAC company cannot operate from 9:00am to 5:00pm. Evening and weekend availability is understandably expected by customers. A company that leaves its customers uncomfortable over the weekend will probably not...
Read MorePosted by Matt | May 22, 2023 | Policy Manual
Purpose: When parts are needed to complete a Customer’s repair, a lot of people are involved in the process. Communication is key. A failure at any step will slow the process down or even cause a Customer to slip through the...
Read More